TelcaVoIP International Ltd

 Whether you run a small business or a bigger one, having a comfortable and convenient communication system can ease your task to a great extent. And these days, VoIP cloud PBXs are the best alternative to traditional telephone systems. But the moment you realize that you need beyond something you have, consider an upgrade of your VoIP system. Do you know how to guess the signs? Have a look!   How to Ideate Your VoIP cloud PBXs Need Upgrades Just a few years ago, when you found that your conventional communication system failed to take care of the office exodus, you turned your head to VoIP cloud PBXs. But now, when you see the following signs, understand that you are due for an upgrade. Such as: Questions on your security: Are you getting a lot of questions from your clients and customers on your company security? In fact, does it become a hot topic in the news? Then, blame your communication system and think of upgrading it. After all, it’s your responsibility to protect th...

Security is one of the most important concerns for property owners. It’s because of the ongoing robbery and theft that has taken place. And to strengthen the security of their properties, most of them consider installing VoIP video door phones . This system offers a plethora of benefits, which makes it worth installing. And you are highly advisable to go for it. But prior to that, know the significant reasons. Why You Should Install VoIP Video Door Phones VoIP (Voice over Internet Protocol) refers to making phone and video calls through the internet. This system converts analogue audio and video signals into digital ones, and send them as data over broadband lines. It’s truly a useful way of making calls. Now, let’ know the reasons to install this system. Safety and Security A VoIP video door phone will let you see and communicate with the visitor without being present at the entrance. And after knowing the purpose, it’s up to you whether you would open the door or not. It means this s...

No doubt, YES! Being a business owner, you must show a GREEN flag for it! “Press 1 to for the main menu” - you may have listened to this uncountable times whenever called for customer service. But have you noticed that there remain options for language choice? It’s nothing but IVR audio message recording that’s a MUST-considerable thing even for small businesses if you run. This one can be the best way to improve the experience of your customers, which affects your brand image too. Reasons to have an audio recording for your IVR message Well, you may have thought of employing any of your staff to make recordings to greet your customers over the phone or use any machine. But that’s not enough to create a brand image among your consumers. professional audio recording works beyond that: Bringing clarity in audio recording While talking about the IVR system, the audio voice recordings must have sound clarity and interactive feature. Or else, it will be a hurdle for your customer to underst...

  M any business owners in the UK and other places have understood the significance of undisrupted communication already. And this understanding has led such business owners to rely on the professional VoIP solution in the UK. Undeniably the advanced Voice over Internet Protocol ( VoIP ) has fetched revolutionary changes in a business telephony system. This convenient technology comes with a ton of convenient features that help in maintaining undisrupted communication. Have a look at the continuing points and know some of these useful features precisely. What are the key qualities of the professional VoIP solution? Keep reading carefully to gather more relevant information in this regard. Call forwarding and suitable mobile application facilities  When it is about a commercial or business setting, missed calls are never welcomed. Due to this cause, the call forwarding facility of this system comes with great significance. It allows reaching calls to the required persons withou...